Terms of Service

These terms govern your use of BuilderPages.io and our construction website building services.

Last updated: December 2024

1. Acceptance of Terms

By accessing or using BuilderPages.io ("Service", "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including construction professionals, contractors, builders, and other trade professionals who create websites using our platform.

2. Description of Service

BuilderPages.io provides website building and digital marketing tools specifically designed for construction professionals, including:

  • AI-powered website creation and customization
  • Project management tools for construction businesses
  • Website hosting and domain management services
  • AI solutions for content generation and optimization
  • Lead generation and customer communication tools
  • Analytics and performance tracking

3. User Accounts

Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. If you are registering on behalf of a construction business or organization, you represent that you have the authority to bind that entity to these Terms.

4. Subscription Plans and Billing

Subscription Services

BuilderPages.io offers various subscription plans as detailed on our Pricing page. By subscribing to a paid plan, you agree to pay the applicable fees.

Billing and Payment

  • Recurring Charges: Subscription fees are billed in advance on a monthly or annual basis
  • Payment Methods: We accept major credit cards and other payment methods through our secure payment processor
  • Failed Payments: If payment fails, we may suspend your account until payment is resolved
  • Price Changes: We may change subscription prices with 30 days' notice

Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • We do not provide refunds for partial months or unused portions of your subscription
  • Upon cancellation, you retain access to your account until the end of the paid period

5. Acceptable Use

Permitted Uses

You may use BuilderPages.io to create professional websites for legitimate construction businesses, including:

  • General contracting and construction services
  • Home building and residential construction
  • Specialty trades (plumbing, electrical, HVAC, roofing, etc.)
  • Landscaping and outdoor construction
  • Remodeling and renovation services

Prohibited Uses

You agree not to use the Service for:

  • Illegal activities or content that violates applicable laws
  • Fraudulent or deceptive practices
  • Spam, unsolicited communications, or marketing violations
  • Content that infringes intellectual property rights
  • Malicious software, viruses, or harmful code
  • Harassment, abuse, or threatening behavior
  • Adult content, gambling, or other inappropriate material
  • Competing website building services or platforms

6. Content and Intellectual Property

Your Content

You retain ownership of all content you upload, create, or publish through the Service ("Your Content"), including:

  • Text, images, and multimedia content
  • Project photos and construction documentation
  • Business information and service descriptions
  • Customer testimonials and reviews

License to Use Your Content

By uploading Your Content, you grant us a limited, non-exclusive license to:

  • Host, store, and display Your Content as part of the Service
  • Make technical modifications necessary for the Service to function
  • Create backups and ensure data security
  • Use anonymized, aggregated data for service improvement

Our Intellectual Property

The Service, including its design, functionality, and underlying technology, is owned by BuilderPages.io and protected by intellectual property laws. You may not:

  • Copy, modify, or reverse engineer our platform
  • Use our trademarks or branding without permission
  • Create derivative works based on our Service
  • Remove or alter copyright notices or proprietary markings

7. Website Hosting and Domains

Website Hosting

We provide hosting services for websites created through our platform. We strive to maintain high uptime and performance, but cannot guarantee uninterrupted service.

Domain Names

  • We may provide subdomain hosting (e.g., yourcompany.builderpages.io)
  • Custom domain connection is available with certain subscription plans
  • You are responsible for purchasing and maintaining your own domain names
  • Domain configuration and DNS management may require technical knowledge

8. AI-Generated Content

Our platform uses artificial intelligence to help generate website content, including text, layouts, and design elements. You acknowledge that:

  • AI-generated content may require review and editing for accuracy
  • You are responsible for ensuring all content meets your business needs
  • AI suggestions are not professional advice and should be verified
  • We do not guarantee the accuracy or completeness of AI-generated content

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Service Availability and Modifications

Service Availability

We strive to provide reliable service but cannot guarantee:

  • Uninterrupted access to the platform
  • Error-free operation of all features
  • Compatibility with all devices and browsers
  • Immediate resolution of technical issues

Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Service
  • Update features and functionality
  • Change system requirements or supported platforms
  • Implement security measures and updates

11. Support and Maintenance

We provide customer support through various channels as described on our Support page. Support levels may vary based on your subscription plan.

For additional help and resources, visit our Help Center or explore our construction industry blog for tips and best practices.

12. Termination

Termination by You

You may terminate your account at any time by:

  • Canceling your subscription through account settings
  • Contacting our support team
  • Following the cancellation process outlined in your account

Termination by Us

We may terminate or suspend your account if you:

  • Violate these Terms of Service
  • Fail to pay subscription fees
  • Engage in prohibited activities
  • Pose a security risk to our platform or other users

Effect of Termination

Upon termination:

  • Your access to the Service will be discontinued
  • Your websites may become inaccessible
  • You may download your content within 30 days
  • We may delete your data after the retention period

13. Disclaimers and Limitations of Liability

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
  • UNINTERRUPTED OR ERROR-FREE OPERATION
  • ACCURACY OR COMPLETENESS OF CONTENT

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES EXCEEDING THE AMOUNT PAID FOR THE SERVICE
  • THIRD-PARTY ACTIONS OR CONTENT

14. Indemnification

You agree to indemnify and hold harmless BuilderPages.io from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your Content or websites created through the platform
  • Your violation of applicable laws or third-party rights

15. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve disputes informally. You can reach us through our Contact page.

16. Changes to Terms

We may update these Terms from time to time. We will:

  • Notify you of material changes via email or platform notification
  • Post updated Terms on our website with a new effective date
  • Provide reasonable notice before changes take effect
  • Allow you to review changes before they become binding

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, please contact us:

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