1. Information We Collect
Personal Information
When you use BuilderPages.io, we may collect the following personal information:
- Account Information: Name, email address, phone number, company name, and business type
- Payment Information: Billing address and payment method details (processed securely through Stripe)
- Profile Information: Business description, services offered, project photos, and other content you choose to share
- Communication Data: Messages sent through our platform, support tickets, and feedback
Technical Information
We automatically collect certain technical information when you use our services:
- Usage Data: Pages visited, features used, time spent on the platform, and user interactions
- Device Information: IP address, browser type, operating system, and device identifiers
- Website Data: Content, images, and configurations of websites you create using our platform
- Analytics Data: Performance metrics, error logs, and usage patterns
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Creating and hosting your construction websites
- Processing payments and managing subscriptions
- Providing customer support and technical assistance
- Delivering AI-powered solutions and content generation
Platform Improvement
- Analyzing usage patterns to improve our services
- Developing new features and functionality
- Optimizing website performance and user experience
- Training our AI models to better serve construction professionals
Communication
- Sending service updates and important notifications
- Providing educational content through our construction blog
- Responding to inquiries and support requests
- Marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform:
- Hosting Services: Cloud infrastructure providers for website hosting and data storage
- Payment Processing: Stripe for secure payment processing
- Analytics: Tools to understand platform usage and performance
- Communication: Email and messaging services for customer support
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Enterprise-grade hosting with built-in security features
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
5. Your Rights and Choices
Account Management
You have control over your personal information:
- Access: View and download your personal data through your account dashboard
- Update: Modify your profile information, business details, and preferences
- Delete: Request deletion of your account and associated data
- Export: Download your website content and project data
Communication Preferences
- Opt out of marketing emails while continuing to receive service notifications
- Customize notification settings for different types of communications
- Unsubscribe from all non-essential communications
Data Portability
You can export your data in standard formats, including:
- Website content and configurations
- Project photos and documentation
- Account information and settings
- Usage history and analytics (where applicable)
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
- Authentication and session management
- Security and fraud prevention
- Basic platform functionality
Analytics Cookies
- Understanding how users interact with our platform
- Measuring website performance and usage
- Identifying areas for improvement
Preference Cookies
- Remembering your settings and preferences
- Customizing your user experience
- Saving your progress on website builds
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
7. Data Retention
We retain your information for as long as necessary to provide our services:
- Active Accounts: Data is retained while your account is active
- Inactive Accounts: Data may be retained for up to 2 years after account closure
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Backup Systems: Data in backups is automatically deleted according to our retention schedule
8. International Data Transfers
BuilderPages.io operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for countries with equivalent privacy protections
- Certification under recognized privacy frameworks
9. Children's Privacy
BuilderPages.io is designed for construction professionals and businesses. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Notify you of material changes via email or platform notifications
- Post the updated policy on our website with a new effective date
- Provide a summary of key changes when significant updates are made
- Give you the opportunity to review changes before they take effect
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
For general inquiries about our services, visit our Contact page or explore our Help Center.